added

View Badge Events for Your Contacts and Spaces

Our latest addition to the Cyxtera portal gives you greater insight into how your permanent badge holders are accessing your data center spaces. Badge Events are now surfaced in near-real time, updated every 15 minutes and can be used to export reports as PDF or CSV files.

added

Added Table Customization and Full-page Viewing for Orders, Tickets, and Billing

The Cyxtera portal has been upgraded with two new features that make it easier to find the information you need, and hide information that is not useful to you.

improved

Improved Ordering on Cyxtera Portal

Our recent update includes improvements to the process for ordering Cyxtera Colocation and Digital Exchange services available via the portal. We’ve made it easier, by directing you to the same forms and options regardless of where you start an order, plus you’ll get a new, clearer summary of what you’re signing up to before you submit your order.

improved

Simplifying interconnections and shipments

With our recent updates to Cyxtera Portal, we’ve made it easier to find information about your interconnections and shipments. These changes follow customer requests and are part of our ongoing work to refine the user experience of Cyxtera Portal.

added

New connection services and features available

We’ve added new products and functionality to the Cyxtera portal, to help you manage more of your data center operations without needing to contact us. We’ve also improved the information we display to you in some areas of the portal.

added

New insights and reporting

The latest release of the Cyxtera portal includes new data insights and reporting, to help you better manage your data center and associated costs. We’ve also made it easier to see who is visiting, or has access rights to your data center spaces.

improved

More interactive and intuitive ways to manage interconnections

In the latest release of the Cyxtera portal, we’ve improved the way you navigate the interconnections in your data center spaces, making it quicker to find and manage connections of all types. We’ve also made some improvements to help the portal process interconnection changes faster.

added

Rack and Circuit Power Graphs, Tickets filters, and more

In the latest release of Cyxtera Portal, you can now view power graphs of standalone racks, just as you can for cages, in addition to per-circuit power data breakdowns. We've also added the ability to filter tickets on your Account Overview and data center dashboard to find the exact remote hands or support case ticket you are looking for. Finally, we've sped up the loading of individual cages and now allow you to add attachments during the creation of a ticket.

added

Customized dashboards, new order filters, and improved power visibility

We’ve upgraded the Cyxtera portal with features that make it easier to use, including the ability to download power usage and filtered order information.

added

Easier account recovery and persistence of account selection

Selected BANs now persist across sessions and customer admins can better help users with account recovery.