We’ve added IPv6 support to two of our IP Connect services. That means you can benefit from the enhanced security and routing speed of IPv6, without needing to use any third-party services.

Reverse DNS (rDNS) is a DNS query that enables finding one or more associated domain names for an IP address using PTR DNS records. While PTR is generally a prerequisite for running an email server, it can also be helpful for logging, in order to associate an IP address with a meaningful identifier. With IP Connect, customers can easily add PTR records for any Cyxtera IPs associated with their service.

We’ve launched a new interface for creating a ticket, which greatly simplifies the process. To make it easier to send us requests and notify us of issues, we have:

Our latest addition to the Cyxtera portal gives you greater insight into how your permanent badge holders are accessing your data center spaces. Badge Events are now surfaced in near-real time, updated every 15 minutes and can be used to export reports as PDF or CSV files.

The Cyxtera portal has been upgraded with two new features that make it easier to find the information you need, and hide information that is not useful to you.

Our recent update includes improvements to the process for ordering Cyxtera Colocation and Digital Exchange services available via the portal. We’ve made it easier, by directing you to the same forms and options regardless of where you start an order, plus you’ll get a new, clearer summary of what you’re signing up to before you submit your order.

With our recent updates to Cyxtera Portal, we’ve made it easier to find information about your interconnections and shipments. These changes follow customer requests and are part of our ongoing work to refine the user experience of Cyxtera Portal.

We’ve added new products and functionality to the Cyxtera portal, to help you manage more of your data center operations without needing to contact us. We’ve also improved the information we display to you in some areas of the portal.