Digital Cross Connects allow customers to connect to partners and other customers across the Cxytera digital exchange network fabric. Digital Cross Connects function at the metro level, allowing customers in different buildings to connect without provisioning physical metro circuits. They can also be used to connect between BANs under a single customer account.
Digital Cross Connects are billed to the initiating party.
- Both parties must have an Exchange Port connected to the same fabric instance.
- Initiator must know the Partner Identifier of the party they wish to connect to.
- Initiator must provide the Connection Request Shared Key directly to the party they are connecting to.
- Log in to the Cyxtera Portal using your credentials.
- Select the BAN and metro region where you wish to create the Digital Cross Connect request.
- Scroll to the section entitled "Digital Cross Connects" and select Order Cross Connect.
- Complete the General Information section:
- Display Name - Friendly name for this Digital Cross Connect.
- Contact Number (optional) - A phone number where you can be reached by the party you are connecting to.
- Select Partner - If you are connecting to a Cyxtera Marketplace partner, select their name from the dropdown. If they aren't listed, or you are connecting to another customer, select "Specify Partner ID" and enter the Partner Identifier. You can get the Partner Identifier from the party you are attempting to connect to.
- Next, complete the Associated Networks section:
- Provide a Connection Description for each VLAN. This is intended to provide context to you and the partner about this Digital Cross Connect. Example - "Storage Network"
- Review the Digital Cross Connect Order Summary sidebar, Terms and Conditions, and select Submit Order to finalize the request.
The partner will now see your request and can accept the request to finalized the Digital Cross Connect. Once the partner accepts the request, connectivity will be established and billing initiated.
Note: You will need to provide the partner with the Shared Key for them to accept the connection request. This can be retrieved by clicking the Outbound Connection request and selecting 'View Shared Key'
The request can also be deleted and no charges will be incurred if the request was not accepted. Select the Outbound Connection request and choose "Delete" to terminate the request.
Updated 11 months ago